Responsible Gaming

Responsible gaming rules

At Sweet Bonanza Casino, we are committed to promoting responsible entertainment and supporting players in using our platform safely. Our aim is to create an environment that facilitates balance between enjoyment and control.

🔐 Key responsible gaming rules

• Self-control
  We enable players to set time and spending limits to maintain a healthy approach to gaming.
• Age restrictions
  Access to gaming is exclusively available to adults (18+) following mandatory identity verification.
• Game exclusion
  Players can request temporary or permanent account exclusion – from 6 months to 5 years or longer.
• Deposit limits
  You can set daily, weekly or monthly limits to control your spending.
• Reality checks
  Regular reminders about gaming time help maintain awareness and encourage breaks.
• Access to support
  When needed, we offer contact with specialised support organisations.

🛑 Exclusion options

If you have difficulty controlling your gambling behaviour, you can activate self-exclusion. You can choose a period from 6 months to 5 years or longer. The process is quick and supported by our team.

Activation:
After submitting your exclusion request, our team reviews it immediately and implements changes to your account.

Support:
If you have questions about self-exclusion or need assistance – we are available via email or contact form.

🤝 Organisations offering help

Below we present a list of organisations offering free and confidential support:

• Gambling Therapy – international platform offering online counselling and emotional support.
• Gamblers Anonymous – community of people sharing experiences in the fight against gambling addiction.
• BeGambleAware – independent organisation offering discreet support and advice for players and their loved ones.